NVR17 Ride only header  760px

FAQ Header 800px


What type of questions to do you have: REGISTRATION, EVENT LOGISTICS, ROUTE DETAILS, FUNDRAISING & FINANCIALYOUR PERSONAL PAGE?


For any other questions, please contact the Napa Valley Ride Staff at ride@ridetodefeatals.org or by calling 510-251-2572.


Registration

Q: How do I register?
A: You can register online in three ways: 
1. Join a Team -- If you are joining an existing team that a friend started, you can search for your team and register yourself here.
2. Start a Team -- If you plan to captain a new (or new to 2017) team and are ready to get the wheels rolling, get started here.
3. Join as an Individual -- If you are signing up on your own, you can get started here. 

Q: What are the costs involved?
A: Each participant will pay a registration fee to secure their place in the Napa Valley Ride to Defeat ALS and Walk.  This registration fee helps to pay for the expenses incurred to participate in the event (personal webpage set up, food and support on ride day, permitting of routes, etc.).  

All Riders: 
$70 until March 31
$85 from April 1 - June 30
$99 from July 1 - September 17 (online registration closes)
$150 on Ride Day (September 23, 2017)
Walkers: $35
Persons with ALS: Free, please contact cwhitlock@alsagoldenwest.org for discount code
Virtual Participants (those not able to attend the Ride): Free
Children Under 12: $35 when you enter discount code CHILD at registration (only applicapble to children registering to ride) 

Q: Do I have to fundraise?
A: All participants 18 and older are asked to raise a minimum of $150 by the day of the event (September 23, 2017). If you are a first time fundraiser, or are interested in learning more, check out our Fundraising Tips and Tools. Our staff is another resource for you and we will be here for you at every step of the way! Don’t hesitate to reach out and we can come up with a fundraising plan together! 

Q: My friends might start a team, can I register as an individual now and switch to their team later?
A:
Of course! We can easily move you onto a team if you choose.  Just give us a call at 510.251.2572. 

Q: Do I have to join a team?
A: Nope. You can participate as an individual – or on a team!  Whatever works best for you. 



Event Logistics

Q: When does the Ride start?
A: Each ride starts at a different time. We stagger our route start times strategically and along with permitting guidelines. Please check out the table below for your start time (these times are subject to change -- check back for updates).

ROUTE

START TIME

100 Mile

6:30 AM

62 Mile Challenge  

7:00 AM 

62 Mile Lite     

7:30 AM

28 Mile

9:00 AM

12 Mile

10:00 AM

Walk

11:00 AM

Note: We will open the courses based on the times listed above and will announce when it’s time for each route to begin. Please plan to begin with your group time -- not before or after.

Q: Where are the start/finish locations?
A: The start and finish locations for the Ride are both in the same place: the picnic grounds of the Yountville Veterans Home (220 California Drive, Yountville, CA 94599). Click here for directions.          

Q: When and where will Check In/Registration be held?
A: On Ride Day: Check In and Registration will be at the picnic grounds of the Yountville Veterans Home.  Each route has its own schedule for Check In and Registration (this information is subject to change -- please check back for updates): 

ROUTE

REGISTRATION BEGINS

100 Mile

5:45 AM

62 Mile
(both routes)     

6:30 AM

28 Mile

8:00 AM

12 Mile

9:00 AM

Walk

10:00 AM

Q: Is there a deadline for online registration? If so, will there be Event Day registration?
A: The deadline for online registrations is September 18, 2017 unless we exceed capacity. If there is still space, day of registration will be available for each route during the registration times listed on the Event Details page and above. 

Q: Where will parking be located and is there a cost?
A: Parking is free and available in designated areas around the Yountville Veterans Home. When you arrive at the Veterans Home, you will be directed to a parking location.  We will reserve special parking areas for patients with ALS and their families, as well as any other participants who may need special parking. 

Q: Can I ride in the Napa Valley Ride to Defeat ALS and Walk if I am under 18?
A: Yes, all ages are welcome. Participants under 18 must have a parent or guardian sign their participation waiver at Check In. 

Q: I am coming from out of town and would like to rent a bike. Do you have any suggestions?
A: Napa Valley BIke Tours will be providing rental bikes again this year! Check out the details here.

Q: What if my family or friends want to join me in Yountville?
A: Your family and friends are more than welcome to join you at the celebration at the Yountville Veterans Home. Lunch will cost $25 for friends and family members who do not participate in the ride. If your friends and family are interested in getting more involved with the event, there are a number of volunteer opportunities for them to consider. Volunteers are an integral part of the success of Napa Valley Ride to Defeat ALS and Walk, and there are a variety of jobs throughout the weekend for any interest or skill set. Visit the Volunteer page of the website for job descriptions and to register as a volunteer. 

Back to top!

Route Details

Q: What are the route options?
A: We offer a 100-mile route (century), TWO 62-mile route (metric century) -- one "lite" route and a challenge route, a 28-mile route, and a 12-mile route. Check out all of our routes here. We also have a short walk around the Yountville Veterans Home for any non-cyclists! 

Q: Will there be SAG support on the course?
A: Volunteer SAG “wagons” will be patrolling each route throughout the day. If you need assistance, give the standard "thumbs down" signal to indicate you need support. 

Q: How many rest stops will there be?  How far apart are they?
A: There will be five rest stops and one water-only stop, located throughout the courses. Each is between 12 and 20 miles apart. Each rest stop will have a great selection of food and drinks to keep you fueled and supported on the course, as well as port-o-potties and shade for a little comfort and rest before getting back on the road.

Fundraising and Financial Questions

Q: What is the deductibility of my donors' contribution?
A: The ALS Association is an IRS recognized 501(c)(3) charitable organization. All donations are tax deductible to the fullest extent allowed by the law. Registration fees are not accepted as tax deductible. 

Q: What is the Ride to Defeat ALS's Tax ID?
A: We will be using the Tax ID for The ALS Association Golden West Chapter, which is 95-4163338.  

Q: How do I turn in donations made by cash or check?
A: Please download the donation form and include it to ensure we give your team full credit for your fundraising efforts. You can bring your donations to the event on October 1st. Or you can mail your donations to the Golden West Chapter office:
The ALS Association
Attn: Napa Valley Ride to Defeat ALS
PO Box 565
Agoura Hills, CA 91376

Q: Is it safe to mail cash?
A: It is not safe to mail cash. To turn in cash, please bring it to the event. If you would prefer to convert it to a check to mail to the office, please include the donation form so that we can mail acknowledgement letters to your supporters.  

Q: What if my donors need a receipt?
A: All people who make an online donation via our website will receive an email confirmation that can be used for tax purposes. Those who send checks valued $100 or more will receive a thank you letter by mail that can be used for tax purposes. If you have a donor who needs a receipt, please let us know and we will be happy to provide one. Also, if you turn in donations within 2 weeks before or after the event, please let us know if one of those donors needs a receipt.

Q: Do matching gifts count?
A: Employer matching gifts are a great way to double your fundraising. For detailed information about matching gifts, please refer to our Matching Gifts FAQ.

Q: Where does the money go?
A: We work hard to make sure every dollar you donate has maximum impact on the fight against ALS. From patient programs to cutting-edge research, your fundraising efforts for the Ride to Defeat ALS will never go to waste. We pride ourselves in functioning with a high standard of efficiency.

Back to top!

Your Personal Page 

Q: What is a Personal Page?
A: Your Personal Page is an online promotional tool to use when asking your friends and family to join your team or make a donation. Once you're registered, a personal page is automatically created for you. You can customize this page with photos and your personal story by logging into your Participant Center. Our staff is here to help you every step of the way.

Q: How do I login to my Personal Page?
A: To login to your personal page, you will enter your username and password into the Participant Center Login Area at the top right of the Ride’s website. Once you’ve entered your username and password, you will be taken to the homepage of your Participant Center. 

Q: What if I forget my username or password?
A: If you do not remember your username that you set up during registration, just contact our staff and they can look it up for you.  If you do not remember your password, the link under the login area will help you reset your password – or you can always give us a call! 

Q: Do I have to change my Personal Page?
A: You don't have to, but we know from experience that the participant’s personal touch makes the page more compelling to prospective donors. Be creative and have fun with it. Please know we are here to help you do this. 

Q: How do I change my personal fundraising goal?
A: Login to your Participant Center. At the top of that page, you'll see your current goal and a link to change it directly below it. Or you can contact us and we can do it for you. 

Q: How can I see who has donated on my behalf?
A: Login to your Participant Center. Click the Progress tab at the top of the page, then scroll down to view your donor list. You can also download a list of your supporters from this page.

Q: How can I see who is on my team?
A: Login to your Participant Center, then click on “View Team Roster” from the navigation on the right side of the page.

Back to top!