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Frequently Asked Questions

1. Who Can Participate in the Walk?

Anyone and everyone can become part of the fight against ALS by joining a local Walk to Defeat ALS. All Walk routes are wheelchair accessible and Walk Day activities include something for all ages!

2. Is There a Fee to Participate?

There is NO FEE to participate in the Walk to Defeat ALS. Walk participants contribute to local patient service programs and internationally-driven ALS research by raising donations through a variety of fundraising methods. Walk participants can raise anywhere from $100 to $100,000 dollars - the sky is the limit!

3. How Do I Register for the Walk?

Registering for your local Walk to Defeat ALSTM is quick, easy and can be done from the comfort of your home in 4 easy steps!

  1. The first step in joining the Walk to Defeat ALSTM is to select the Walk location you would like to join.
  2. Next, decide: Will you be participating as a member of a Walk Team, Individual Walker or Virtual Walker?
  3. Complete the appropriate Online Registration Form to become an official participant of your local Walk!!

4. What is a Walk Team?

Your Walk Team includes anyone and everyone who wants to join in the effort to raise money for patient services programs and ALS research. Family members, friends, neighbors, coworkers, children and adults create Walk Teams. Walk Teams and their fundraising efforts drive the success of a Walk. More team walkers means an increased opportunity for fundraising and increased awareness of ALS.

There are two primary types of Walk Teams:

  1. Family Walk Teams: A Family Walk Team is typically created by family members and friends whose lives have been personally touched by ALS. Family Teams usually rally around a loved one with ALS.
  2. Corporate Walk Teams: A Corporate Walk Team is created when a company wants to support The ALS Association’s mission and the Walk. These teams are generally made up of coworkers and their family and friends. Corporate Teams may or may not have a personal connection to ALS but they are all dedicated to improving the lives of those touched by the disease.
  3. Other Walk Teams: If you are not forming a Family or Corporate Walk Team, as described above, your Walk team might fall under the "Other" heading. "Other" Walk Teams include school teams, fraternity/sorority teams - any type of team that would like to join the fight against ALS.

5. What is a Team Captain?

A Team Captain is the lead organizer and motivator for a Walk to Defeat ALSTM Team. Team Captains are responsible for recruiting people to join their Walk Team, naming their team, setting a team fundraising goal and continually communicating with and encouraging team members prior to and during Walk Day. Team Captains are The ALS Association’s primary contact and liaison to the Walk Team; he/she will receive ongoing information and updates from our office during the months leading to Walk Day. Each Walk Team must have a Team Captain.

6. What is a Team Walker?

Team Walkers are individuals who participate in the Walk to Defeat ALSTM as part of a Walk Team. Team Walkers will communicate regularly with their Team Captain and encourage friends and family to support the Walk and their team. Along with hundreds of other Walk participants, Team Walkers will attend Walk Day and collect donations by using their "Walk Participant Center" tool or other fundraising methods.

7. What is an Individual Walker?

Anyone can participate in the Walk to Defeat ALSTM as an Individual Walker! People who choose to participate as Individual Walkers do not belong to a specific Walk Team; rather, Individual Walkers choose to participate as a single member of their local Walk to Defeat ALSTM. Along with hundreds of other Walk participants, Individual Walkers will attend Walk Day and collect donations by using their "Walk Participant Center" tool or other fundraising methods.

8. What is a Virtual Walker?

People who choose to participate as Virtual Walkers of their local Walk to Defeat ALSTM differ from Individual and Team Walkers in only one way: Virtual Walkers do not attend Walk Day. Virtual Walkers register for their local Walk and raise donations like all other Walk participants. Join a Team to walk virtually or join as an Individual to walk virtually. The choice is yours!!

* Special Note: Becoming a Virtual Walker is a great option for supporters who do not live close to their preferred Walk location or cannot attend Walk Day.

9. Letter-Writing Campaigns

One of the most effective (and easiest) ways to raise money for the Walk to Defeat ALSTM is to launch a letter-writing campaign. Walkers who launch a Letter-Writing or Email Campaign typically raise 5 to 10 times more money than participants using other methods of collecting donations.

10. Where/When Should Walk Donations Be Submitted?

As you begin collecting Walk donations, we encourage you to send all contributions to The ALS Association Chapter office prior to the Walk.

However, there are other options for submitting donations:

  1. Encourage online donations! Online donations are made directly to your personal Walk web page and are instantly attributed to your Walker and/or Walk Team fundraising goal. No additional steps are necessary.
  2. Bring all your donations to the Registration Area on Walk Day. As a participant of the Walk to Defeat ALSTM you will receive several Walk Collection Envelopes that enable you to hold and track donations you receive (offline, not via your webpage.) Simply collect contributions from friends and family members, record their names and donation amounts on the Walk Collection Envelope and submit the envelope of donations on Walk Day.
  3. Give your donations to your Team Captain. If you are participating as a member of a Walk Team, you can gather donations and submit them to your Team Captain before Walk Day. Please use the provided Walk Collection Envelopes as described above to collect your donations and simply give your envelope to your Team Captain.
  4. All donations received after Walk Day should be mailed to The ALS Association Chapter office.

11. I Forgot My Username and Password.

Remember that your username and password are case sensitive. Click here to find your password. You will receive an e-mail with your username and password.

12. How Do I Change My Username and/or Password?

First, login to the site using your username and password. Once logged in you will see a link at the top of the page called "Update My Profile". Once in your profile, you will be able to update your contact information, e-mail address, preferences, username and password. All changes will be made to your account immediately. There is no need to sign in again.

13. Is My Personal Information Secure?

Convio, the company that powers The ALS Association’s Online Walk System, makes every effort to protect your personal contact and credit card information. They use industry-standard SSL encryption techniques to make sure your credit card information, passwords and personal information travel securely over the Internet. Convio also installed an encryption engine on our database server so your data is securely stored within our offices as well.

14. How are Credit Card Transactions Handled?

Credit card information is not stored in our database. During the donation process, we send an individual’s credit card information to an online processing terminal using a secure connection. The information passed back is an approval or denial for the credit card donation.

15. Other Questions

If your question was not answered above, please contact us.

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